My team started working with Tetiana more than six months ago, with a frequency of 1 time in 2 weeks. The request was to convey to the team the basic principles of the service, which we would like to focus on in our future activities.
During this time, we completed several modules, implemented the tools recommended by Tetiana in the company, and established communication both within the team and with our clients.
We can already see how the service's level has increased not only from the words of customers but also from financial indicators. In the future, we plan to develop a service design map and consolidate the information we've got here.
We are sincerely grateful for the work we did together ❤️
It is very comfortable to work with Tania, starting from the mode of conveying information to the team and ending with warm conversations and communication.